You'll have a response from Maria within 24 to 48 hours, depending on her travel/tour schedule. If she’s in her home office she will answer the same day! All 1 and 2 question orders are emailed as audio recordings. You may receive written responses for an extra fee also!
If government restrictions postpone any ticketed events, there are no refunds but you are able to get a credit for future events or have your ticket transferred to the next conference held. Same goes for premiere pass holders.